About us

www.charmingvietnamtravel.com is one of the most prominent products of Hoan Kiem Travel Co., Ltd offering customers the easiest way to book:

I: Halong Bay Tours with many options for your best fit:

- Join in Group Tour (More than 35-44 people in the cruise tours)

- Small Group Tour (Maximum 24 people on Luxury Modern Comfortable Bus and Cruise Tour in Halong bay)

- Private Halong Bay Day Tour (Private tour guide, car pick up you at your hotel in Hanoi, private table on the cruise) with DF3 with Expressway Transfer for 2 ways. Late pick up at your hotel at 09:30 AM.

- Halong Bay 2 days with Excutive Suite room/ Luxury Balcony Suite room/ Premium suite room.

II: Hoa Lu - Hang Mua - Trang An - Tam Coc:

https://charmingvietnamtravel.com/ninh-binh-tours.htm

III: Sapa Tours:

https://charmingvietnamtravel.com/sapa-tours.htm

As you navigate through our website, get ready for a virtual adventure, where we will show you the very best of Halong Bay, Ninh Binh and Sapa.

IV: Ha Giang Loop Tours:

https://charmingvietnamtravel.com/ha-giang-tours

 

Safe Payment Online - Fast refund - You can trust:

Our site use the safest payment gateway in Vietnam with Onepay.vn which bring you the best way for payment process.

In case of refund if the weather is too bad. The refund would be in your account immediately from the System of Onepay.vn

The level of experience and quality that you can trust:

Here at Charming Vietnam Travel, we pay attention to all your travel needs and expectations. We not only go out of our way to make sure we understand you, your culture, your preference, but also try our very best to make sure you have the most perfect holiday of Vietnam. Our staff will assist you online and offline with any thoughts, concerns and questions you might have from the very start to the moment you get home safely. We are committed to setting a new level of professional and tour quality – follow us on board!

 

A great team of local travel experts:

We take pride in our young thus dynamic and passionate team with accumulative travel expertise through successful practice and professional experience. We hold strong belief in guided quality tours, that no technology can replace human touch despite the worldwide Internet revolution.

 

We intensify effort in building up a team of attentive and passionate travel experts to assist clients with each and every booking request and provide personalized services from the very first contact to the end of the trip with the main aim to accompany guests at every destination and share our expertise knowledge and great passion for travel.

 

Our team of young and enthusiastic staff works in an open and friendly manner to assure maximum comfort to guests when booking the tour with us. Besides answering all the requests promptly and concisely, we also give out extensive consultation based on our profound knowledge of various destinations. We allow certain level of flexibility for different tour packages as we always put effort to understand clients’ needs to customize the tour accordingly.

 

Attention to details:

Doing business in the tourism sector, we also aspire to promote national diverse culture and traditions to international travelers and attempt to create a good image of the country and its hospitable people with good hearts. We care for every single detail of guests’ trip as if they were visiting our home sweet home and we wish to convey that our detail-oriented competence makes a whole world of difference in the superiority of service from other suppliers.

 

Each and every person in our team is committed to providing guests with the best possible customer service and this commitment is reflected in everything we do and achieve.

 

To have the best update information.

Or you could visit our office located in Old Quater of Hanoi: #31 Lo Su, Hoan Kiem, Hanoi for the direct contact with our staff.

Or in express contact, you could WhatsApp/Imessage: +84 964 760 469.

 

Tour Organization Licence: WHY HAVE AN INTERNATIONAL TOUR OPERATOR LICENSE?

In Vietnam, you can find thousands of tour companies selling and operating tours for international tourists; however, few of them have the correct licenses to run the business legally.

In order to be legitimate, a tour company needs to have an International Tour Operator License which requires the following conditions:

The manager needs to be qualified from a university in tourism.

The manager needs to have a license to be an international (customers) tour operator.

The company needs to contract at least 3 licensed tour guides who work full-time for them.

The company needs to put 250,000,000 VND (around $10,000 USD) to a local bank, which is to be frozen until the company declares its business finished. This money provides an additional layer of protection for customers to be compensated in any event.

This license is intended to make sure the company does right by the customers. You should choose to travel with tour companies that have the International Tour Operator License for your safety and wellbeing!